All orders despatched same day or next working day (subject to availability - we will call you if there is any problem). Choose Express & we'll despatch same day if ordered by 2.30pm - we guarantee delivery on Express orders within 2 working days

Privacy Statement

Your privacy and security is of great importance to us and we take a number of steps to ensure that it is maintained at all times.

The server to which you are taken once you begin the checkout process for every transaction on our website is a fully secure server, using SSL,  and none of the personal details you provide to us can be accessed by any unauthorised persons.

We record your details only on this secure server and at no time are those details transferred elsewhere, nor are any details we collect provided to any other party.

All payments are accepted via Secure Hosting. The Secure Hosting gateway has approximately 2,500 website customers and it is fully accredited by all the leading UK banks including our bank merchant provider (Natwest Streamline). It is the preferred payment gateway of "Safebuy" - the UK's leading accreditation scheme for web retailers. The high level of security offered by Secure Hosting means that we never see your card number or details - we simply approve the transaction once we have completed your order.

If you have any queries regarding our privacy or security policies or procedures please contact us and we will be glad to help.

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DELIVERY

 

Interlink Express delivery  Royal Mail 1st class recorded delivery

Delivery : We normally despatch the day you place your order or the next working day subject to stock availability - we will call you if there's any problem

Standard delivery is by Royal Mail 1st class recorded or by Interlink Express. For express delivery we use Royal Mail Special delivery or our courier, Interlink Express.
 
 
EXPRESS orders are given priority and we guarantee delivery within 2 working days (subject to availability - we'll contact you if there's any problem). If you need delivery next day please call us so we can tell you whether we can guarantee this.
 
Standard carriage charges range from £2.95 to £4.95 dependant upon the weight of the parcel - the charge is calculated in your basket. An additional charge of £2.45 is applied to Express orders.
 
For any queries about delivery please call us on 01823 490037 or email sales@soraiseyourglasses.com
 
There is an additional charge applied to express orders that are large (heavy) for delivery to Northern Ireland, Scottish Highlands and UK Islands only)

A signature is required on delivery
We deliver to addresses in the U.K. only. You must have a UK postcode for us to be able to deliver to you
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SECURITY

Your security is our business

Your security: Once you move to checkout you are taken to a secure encrypted server, using SSL. This means that all personal data you enter is fully protected.

All payments are accepted via Securehosting. The Securehosting payment gateway has approximately 2500 website customers and it is fully accredited by our bank merchant provider (Natwest Streamline) and is the preferred payment gateway of SafeBuy – the UK’s leading accreditation scheme for web retailers. The high level of security provided by Securehosting means that we do not see your credit card numbers which are held by them on their fully secure servers – they just allow us to approve the transaction when we have completed your order.

More info